"ITEC has used Pulse since 2011, and it has helped us overcome many challenges on our road to success.
We have offices worldwide, and Pulse’s Project Module enables us to co-ordinate installation projects in every country, while keeping budgets and deadlines under control.
The CRM component allows us to measure and improve our sales-team all the time, and the Pulse team ensured that the system fits with our processes, rather than the other way-around.
Pulse’s service ticketing system allows us to offer our clients unparalleled service levels, which enables us to get the most out of our contact centre, our field service team, and our technical partners.
I would happily recommend Pulse to any service-oriented company - particularly in the fast-moving technology sector."
Ross Teague - CEO